About this programme
Shift Positive 360 is a certification programme for coaches and L&D professionals that teaches an experiential approach to 360-degree feedback grounded in positive psychology and systems thinking. The programme trains facilitators to conduct the full Shift Positive 360 process, including how to interview stakeholders and convert critical feedback into actionable development focused on future capability rather than past shortcomings. Participants learn to use the Shift Positive 360 technology platform, which handles scheduling, transcription, report generation, and progress tracking while ensuring consistent messaging throughout the feedback cycle. The certification includes breakout sessions, role-play practice, live coaching demonstrations, and interactive group work designed to build practical facilitation skills. Upon completion, graduates join an ongoing community of certified practitioners who convene regularly with programme developers Pete Berridge and Jen Ostrich, both Hudson Institute PCCs with deep backgrounds in positive psychology, coaching, and organisational systems work.
Programme highlights
- Get grounded in key positive psychology concepts
- Feel confident in using the Shift Positive 360®
- Uncover and change assumptions regarding feedback
- Challenge the traditional 360 approach of confidentiality and turn transparency into an advantage
- Become skilled at reframing negative feedback into constructive feedback
- Move from general feedback/concepts to specific behaviors
- Move from past-focus to future-focus
- Turn stakeholders into allies for your client
- Learn how to build & involve a support system for your client over the entire engagement; beyond the 360 itself
- Learn how to share feedback effectively with your client
- Show the ROI of this approach to your client & their company using the Shift Progress Survey
- Understand how this approach actually leads to more clients and momentum
- Become aware of your own mindshifts
- Complete a practicum and receive one-to-one instructor support
- Receive 8.0 core competencies and 10.5 resource development CCEs from ICF
- Access to certified community calls with Change Positive CEO and subject matter experts
Programme structure
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